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In the first instance please email hello@code-beautiful.com with your order number and returns information within 14 days of purchase. 

If a return is agreed. It must be accompanied by a returns number and your contact details.  Failure to specify your returns number may result in us being unable to processing your return.

Postage will be at your own cost and we would advise you get a certificate of postage as proof of posting.

Once we have received your items back you will be refunded within 7 working days.

Money back guarantee.

We believe in our products and only make products that do what they say they will, so when you buy any CODE Beautiful product, we offer you a 100% money back promise. For the first 14 days. 

Before we launch a product we ask around 100 of our customers to help us finish off development of it, so we know that by the time the product gets to market it absolutely does what it says it will as collectively we’ve made sure it does. 

Just email hello@code-beautiful.com and we will help you either get the results the product gives or we will give you information in order for you to return it to us and we'll give you your money back within the time period.

Product Liability / Faulty Goods

We accept no product liability whatsoever for the purchase and use of products which are not suited for you – this includes, but is not limited to, skin reactions.  We hope that you fall in love with our products as much as we love them.

Advertised results are based on subjective test results and we in no way guarantee you will achieve these results. As such, we will accept no liability for the non-achievement of any results and do not class non-achievement of results as a faulty product.

If your item is found to be faulty, you must notify us in writing by emailing hello@code-beautiful.com detailing the fault and providing photographic evidence where possible within 7 days from date of receipt of order. Please do not return goods until we have issued you with a returns number if applicable.

Goods will ONLY be accepted back for refund or exchange if the above procedure has been followed.